General settings
Configure your agent's name, personality, and appearance.
✓ Saved
Appearance
Customise the look of your chat widget. Dashboard settings are the default; the Shopify theme editor can override position, brand color, and font.
Typography
Font family and size for widget text.
Widget size
Controls launcher button and chat window dimensions.
Colors
Brand color is used as the user message bubble background.
Shape
Corner radius of the chat window and message bubbles.
Position
Where the launcher appears on the storefront.
✓ Saved
Agent instructions
Tell the agent how to behave, what to promote, and what to avoid.
✓ Saved
Catalogue sync
Connect your Shopify store — products, collections, pages, and policies get indexed for the agent.
Shopify store
Enter your store domain and Admin API access token. The token needs read_products, read_content, and read_online_store_pages scopes.
Indexed content
Items currently in the knowledge base from Shopify.
Knowledge base
Add FAQs, policies, and custom content for the agent to learn from.
Add custom content
Paste any text — FAQs, brand story, return policy, size guides, etc.
Crawl your website
Enter your domain — we'll read your sitemap and extract content from each page.
Deploy your agent
Copy the snippet below and paste it into your Shopify theme — that's it.
1. Copy your embed snippet
This single line loads the widget on any page it's added to.
2. Add to your Shopify theme
- In your Shopify Admin, go to Online Store → Themes
- Click ⋯ → Edit code on your active theme
- Open Layout → theme.liquid
- Paste the snippet just before
</body>
- Click Save — the chat widget appears immediately
Analytics
Conversations, product clicks, and unanswered questions from your chat widget.
No conversations yet
Once shoppers start chatting with your widget, analytics will show up here.
Chat engagement
—
avg. messages / conversation
Unanswered questions
Questions your agent couldn't confidently answer — a signal for what to add to your Knowledge base.
| Question | Asked | Last asked |
|---|
| No unanswered questions in this range. |
Billing
Manage your plan, usage, and subscription.
Current plan Free
50 conversations/month · 50 products indexed
Reinstall required
Your Shopify connection has expired. Please uninstall and reinstall the app to restore billing and syncing.
Resets in — days
Monthly limit reached
Upgrade to Pro to continue — 500 conversations + 500 products per month.
Plan comparison
| Feature | Free | Pro — $19/mo |
|---|
| Conversations / month | 50 | 500 |
| Products indexed | 50 | 500 |
| AI chat widget | ✓ | ✓ |
| Product cards + offer banners | ✓ | ✓ |
| Custom appearance | ✓ | ✓ |
| 7-day free trial | — | ✓ |
| Priority support | — | ✓ |